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Issue with a Deleted Project?

If you have accidentally deleted your project on Rowy and are unable to re-create it, there is a manual workaround that you can perform to reinstate your lost authentication connection with Rowy.

Irreversible Action 🚫

Please exercise caution as the following steps are irreversible and will permanently revoke Rowy's Access to your project's database. We cannot accept responsibility for any data loss that may arise from these actions. Proceed with utmost care!

Important Note

This workaround is only applicable if you have deleted your project on Rowy and are unable to re-create it.

If you have accidentally deleted your account and are unable to re-create it via the same email, the following instructions are not applicable! Please reach out to us directly at support@rowy.io.

Manual Workaround for Rowy Project Deletion Issue​

Follow the steps below to manually re-instate your connection:

Step 1: Deleting Cloud Run Instances​

The first step is to delete the two specified Cloud Run instances that are associated with your Rowy project. These instances are:

  • rowy-backend
  • rowy-hooks
Cloud Run instances to delete

To delete these instances, go to https://console.cloud.google.com/run and navigate to the Cloud Run section. Find the rowy-backend and rowy-hooks instances associated with your project and delete them.

Step 2: Deleting Rowy Service Accounts​

The next step is to delete the Rowy service accounts that are associated with your project. These service accounts have the format of rowy-*@projectId.iam.gserviceaccount.com.

Rowy Service Accounts to delete

To delete these service accounts, go to https://console.cloud.google.com/iam-admin/iam and navigate to the Service Accounts section. Find the Rowy service accounts associated with your project and delete them.

Step 3: Deleting Firestore Settings​

Now, you need to delete the specified Firestore settings associated with your Rowy project, as given in the image below.

To delete these settings, navigate to your Firestore console. Find the _rowy_ collection, inside the settings document delete the following fields:

Rowy Firestore settings to delete

Step 4: Add a Confirmation Email from Project/Workspace Owner​

Once you have completed the above steps, reach out to us either via email at support@rowy.io, or send a direct message to any of the members with the Team tag on our Discord server with your project and email details.

Provide them with the necessary information about your project, such as the Project ID, and explain that you have performed the above steps to re-instate your connection.

Necessary Requirement!

Before proceeding with the project deletion process, we need to confirm the request with the project/workspace owner via email.

The project owner must email to us at support@rowy.io. We are following this procedure to prevent unauthorized data deletion and only after successful verification will we proceed with the deletion process.

Rowy support will then fix the issue on the backend, and you should be able to re-create your project on Rowy without any further issues! 🚀