Skip to main content

Help & Support

Welcome to the Rowy Help and Support page, your go-to resource for all things Rowy! 🌟

Whether you're a new user just getting started with the platform or an experienced developer looking to solve a specific issue, this page is designed to provide you with the information and resources you need to make the most of Rowy.

Getting Started

If you're new to Rowy, we recommend that you start with the following resources:

  • Rowy Demo Apps: If you're looking for inspiration, you can check out our demo apps. These apps are built using Rowy and are available for you to clone and use as a starting point for your own projects.

  • Rowy Documentation: We constantly try to improve our documentation to make it more comprehensive. Rowy Docs covers everything from installation to usage and advanced features. The documentation also includes code samples, tutorials, and frequently asked questions to help you get started.

  • Rowy GitHub Repository: The official Rowy repository on GitHub, where you can find the latest release, report issues, and contribute to the project. The repository will help you stay up-to-date with the latest developments.

  • Rowy Discord Server: Our Discord server is a great place to chat with other Rowy users and get help from the Rowy team. You can join the server by following the link above.

Troubleshooting

If you're encountering issues with Rowy, the first thing to do is to try to diagnose the problem. Here are some resources that can help:

  • Rowy Community Discussions: Most of the time, the solution our users are looking for is already available in the community! You can browse existing discussions which seem relevant, or start a new one to get help from the community and the Rowy Team.

  • Rowy GitHub Issue Tracker: If you've encountered a bug or other technical issue with Rowy, you can file an issue on our GitHub repository. This will allow our development team to investigate the issue and provide a fix.

Submitting Issues on GitHub

Before submitting an issue on GitHub, please make sure the issue is not a duplicate. To speed up the resolution process, we appreciate our users and contributors to provide all necessary details in the issue template.

  • Email Support: If you'd prefer to contact us via email, you can reach out to our support team at support@rowy.io. We'll do our best to respond to your inquiry as soon as possible.
Need Help with Cloud Functions?

Most of our users are able to debug their Cloud Functions using the following resources:

  • Using the Rowy Cloud Logs: You can add logging.log() statements to your Cloud Functions to help debug your function logic. Read more.

  • Checking GCP Cloud Logs: You can check the GCP Logs for your function to check for any specific errors that may be causing your Cloud Function to fail.

Our goal is to ensure that you have everything you need to succeed with Rowy, whether you're building a simple application or a complex enterprise solution. So take a look around, and don't hesitate to reach out if you have any questions or issues. We're here to help! 🙌